PCM_OP_BILL_ITEM_REFUND throws PIN_ERR_NOT_FOUND Error In BRM 7.5 PS15 (Doc ID 2230220.1)

Last updated on FEBRUARY 13, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.15.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.15.0 version, Payments

PCM_OP_BILL_ITEM_REFUND throws PIN_ERR_NOT_FOUND error in 7.5PS15.   However it worked fine in 7.5PS12.


ERROR
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STEPS
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The issue can be reproduced at will with the following steps:

1) Enable payment suspense in bus_params_AR.xml and load the file.
2) Create an account and move pvt and run billing after 1 month.
3) Do payment with opcode PCM_OP_PYMT_COLLECT
4) Do the refund with opcode PCM_OP_BILL_ITEM_REFUND
5) Call PCM_OP_PYMT_COLLECT

 

 

Cause

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