P6 EPPM Upgrade Fails From version 16.2.0.0 to 16.2.3.0 (Doc ID 2230273.1)

Last updated on FEBRUARY 27, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to upgrade from P6 EPPM 16.2.0.0 to 16.2.3.0, using the patch utility, the following errors can be found in the logs:

ERROR

[2017-01-19T12:26:02.846-08:00] [OUI] [NOTIFICATION] [] [OUI] [tid: 94] weblogic.management.scripting.ScriptException: Error occurred while performing deploy : Deployment Failed.
[2017-01-19T12:23:51.145-08:00] [OUI] [NOTIFICATION] [] [OUI] [tid: 93] at com.microsoft.sqlserver.jdbc.SQLServerException.makeFromDatabaseError(SQLServerException.java:196)
[2017-01-19T12:23:31.879-08:00] [OUI] [NOTIFICATION] [] [OUI] [tid: 93] WARNING: Keystore C:\P6EPPM\p6\p6keystore.jks was not found. If keys are needed from that keystore, you may encounter additional errors which prevent proper operation.
[2017-01-19T12:23:18.581-08:00] [OUI] [NOTIFICATION] [] [OUI] [tid: 88] Error occurred while performing deploy : Target exception thrown while deploying application: Error occurred while performing deploy : Deployment Failed. : Error occurred while performing deploy : Deployment Failed
2017-01-19T12:23:18.581-08:00] [OUI] [NOTIFICATION] [] [OUI] [tid: 88] weblogic.management.scripting.ScriptException: Error occurred while performing deploy : Deployment Failed.


STEPS

The issue can be reproduced at will with the following steps:
1. Download patchset for P6 EPPM 16.2.3.0.

2. Follow Read Me file for instructions.

3. Notice the patch utility fails when updating the P6 EPPM server components

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users cannot upgrade EPPM from 16.2.0.0 to 16.2.3.0 successfully

Cause

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