RESA Store Day is Not Closing Due to Mismatch of RTLOG Count with ORPOS (Doc ID 2230464.1)

Last updated on FEBRUARY 06, 2017

Applies to:

Oracle Retail Sales Audit - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

When used with OMS, ReSA Store Day is not closing due to mismatch of RTLOG count with ORPOS.

Steps To Recreate:

1. Perform an transaction for a store day in ORPOS and OMS.

2. Upload RTLOG from both system into ReSA.

3. Do Day close in ORPOS and load DCLOSE RTLOG into ReSA.

4. Run saimptlogfin batch, Notice store day is not close; this is not "As Expected" since all transactions are processed.

Changes

 

Cause

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