How to Solve the Error "CSRF threat detected" While Hitting the Information Manager/SSO-SAML Within Oracle Knowledge 8.6.1?

(Doc ID 2230737.1)

Last updated on SEPTEMBER 28, 2017

Applies to:

Oracle Knowledge - Version 8.6 and later
Information in this document applies to any platform.
Oracle Knowledge does not directly support SAML and SAML has not been tested by product development. However some customers have successfully implemented it with the help of professional services. Here are some notes about SAML implementation.

Symptoms

The issue can be reproduced at will with the following steps:

  1. Login into Information Manager with SAML enabled. Type the URL like: https://subdomain.domain.com/affwebservices/public/saml2sso?SPID=lxvcpinqdev1-IM and login with credentials.
  2. The Information Manager Console page appears.
  3. Close the tab with the Information Manager Console page, but do not close the browser.
  4. Hit again the URL like: https://subdomain.domain.com/affwebservices/public/saml2sso?SPID=lxvcpinqdev1-IM
  5. The next error appears:
"Sorry! The sign in credentials you entered do not correspond to a registered Management Console user. Please re-enter them now.Potential CSRF threat detected"

Cause

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