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Unable to Retrieve OSM JDBC Data Source After Database Hostname Change (Doc ID 2231000.1)

Last updated on JUNE 07, 2021

Applies to:

Oracle Communications Order and Service Management - Version 7.2.2 and later
Information in this document applies to any platform.


OSM release
Cluster environment
RAC Database Active-Active

While starting the Managed Server , the error "Unable to retrieve OSM JDBC data source" is received and the health status of oms.ear is Failed in Deployments tab of Weblogic.

Note: This happens after OSM Database IP address was changed . The required changes in config.xml were made and the connectivity between OSM database instance machine and WebLogic server machine is good.



OSM Database Hostname was changed.


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