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ArgusNet log error: "The maximum message size quota for incoming messages (65536) has been exceeded" (Doc ID 2231125.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 7.0.5 and later
Information in this document applies to any platform.

Symptoms

On Applications Oracle Life Sciences Argus Safety Version 7.0.5, there is a load balancer serving 5 web servers.

The following error is observed in ArgusNet log for one server and user.

 


[EnterpiseID: BMS] 13-Jan-2017, 01:02:16:484, [3], UserId: <USERNAME>, Exception DetailsMessage
The maximum message size quota for incoming messages (65536) has been exceeded. To increase the quota, use the MaxReceivedMessageSize property on the appropriate binding element.
Stack Trace

Server stack trace:
at System.ServiceModel.Channels.MessageEncoder.BufferMessageStream(Stream stream, BufferManager bufferManager, Int32 maxBufferSize)
at System.ServiceModel.Channels.MessageEncoder.ReadMessage(Stream stream, BufferManager bufferManager, Int32 maxBufferSize, String contentType)
at System.ServiceModel.Channels.HttpInput.ReadChunkedBufferedMessage(Stream inputStream)
at System.ServiceModel.Channels.HttpInput.ParseIncomingMessage(Exception& requestException)
at System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)
at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)
at System.ServiceModel.Dispatcher.RequestChannelBinder.Request(Message message, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at IRelsysService.RelsysServiceRequest(RelsysMessageClient Msg)
at Relsys.InterfaceLibrary.WSCall.InvokeService(String EndpointName, String XMLSafetyMessage, String TransformID, String DBInfo) in c:\6 - Argus Interfaces\RelsysWSClient\WSCall.cs:line 49

[EnterpiseID: BMS] 13-Jan-2017, 03:08:52:920, [20], UserId: <USERNAME>, Failed while saving the cache for the preferences Exception DetailsMessage
The process cannot access the file '\\<host>\enterprise\apps\<MessageCache_dir\USER_PREFERENCES.xml' because it is being used by another process.
Stack Trace
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
at System.Xml.XmlTextWriter..ctor(String filename, Encoding encoding)
at System.Xml.XmlDocument.Save(String filename)
at Relsys.BusinessObjects.Common.User.UserPreference.Update(Int32 iAuditID)

 

 

Cause

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In this Document
Symptoms
Cause
Solution


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