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Primavera Gateway Installation Fails At Step 6 of 14 With Error "INST-07407: Unable to detect machine platform or JVM bits" (Doc ID 2231438.1)

Last updated on AUGUST 15, 2019

Applies to:

Primavera Gateway - Version 16.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to install Primavera Gateway, the following error occurs:

INST-07407: Unable to detect machine platform or JVM bits.




Changes

A JDK of previous version (e.g. jdk1.8.0_73) and WebLogic application server were installed on the machine. After the Oracle Middleware Home was created, the JDK was uninstalled and another JDK of a different version (e.g. jdk1.8.0_101) or at a different path was installed.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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