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CCG 5.5.x : Failed to obtain DB connection from data source 'myDS': org.apache.commons.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (Doc ID 2231864.1)

Last updated on NOVEMBER 16, 2017

Applies to:

Oracle Configuration Controls Governor - Version 5.5.1 and later
Information in this document applies to any platform.

Symptoms

On : 5.5.1 version, Install, Migration, Upgrade

When attempting to access View Current Jobs
the following error occurs.

ERROR
-----------------------
com.applimation.amplatform.exception.AMException
at com.applimation.amplatform.action.AMViewFutureJobsAction.execute(Unknown Source)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:421)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:226)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1164)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:397)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:844)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the CCG
2. Jobs > View Current Jobs

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access the jobs page to review the jobs

Cause

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