Change In OACC Behavior On How OSM Process Internal Messages Starting OSM 73011 (Doc ID 2231973.1)

Last updated on MARCH 05, 2017

Applies to:

Oracle Communications Order and Service Management - Version 7.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.3.0.0.0 version, Performance

ACTUAL BEHAVIOR
---------------
In OSM 7.3.0.0.4, when processing an order with multiple bundles, if any error occurred from external message processing in bundle1, bundle2 internal messages are not delayed, but the Bundle 2 external messages are delayed by the internal configured in re-delivery delay.

Starting OSM 7.3.0.11, OSM is also delaying the processing of both internal and external messages.

EXPECTED BEHAVIOR
-----------------------
Messages should not be delayed

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are facing performance issue

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms