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Packaging Error: “Status:12019 StatusText:Unknown” Occurs When Callout Mapping Is Applied (Doc ID 2232052.1)

Last updated on MARCH 07, 2019

Applies to:

Oracle Insurance Insbridge Rating and Underwriting - Version 5.0.1 and later
Information in this document applies to any platform.


On : Insbridge 5.0.1 version, RateManager

Packaging Error: “Status:12019 StatusText:Unknown” Occurs When Callout Mapping is applied

A Packaging Error: “Status:12019 StatusText:Unknown” Occurs When Callout Mapping is applied to the P2P callout in the personal auto controller program. The callout is to the Auto Rating program. If no callout mapping is specified, the controller program will package successfully.

General Information
Additional Info:
Insbridge.MachineName: DMI-WIN-RATEMP2
Insbridge.TimeStamp: 10/26/2016 11:15:25 PM
Insbridge.FullName: Insbridge.Net.Fwk, Version=, Culture=neutral, PublicKeyToken=c471a996fbcb11ce
Insbridge.AppDomainName: /LM/W3SVC/1/ROOT/RM-1-131220113458033014
Insbridge.WindowsIdentity: MARIETTA\svc-insbridge
1) Exception Information
Exception Type: System.Exception
Message: System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
at System.Collections.ArrayList.set_Item(Int32 index, Object value)
at index, XCallOut_Module_Def xP2P, String errorMessage)
at xP2P, String WF_KEY, Int32 PROGRAM_INDEX, Dictionary`2 workflowModuleSourceIndex, List`1 mappingSuedoInputs, Int32 systemMap)
Data: System.Collections.ListDictionaryInternal
TargetSite: NULL
HelpLink: NULL
Source: NULL
HResult: -2146233088

The issue can be reproduced at will with the following steps:
1. On the Personal Lines/Personal Auto/Auto Controller program, create a callout mapping called "MI Auto Rating"
2. Apply an input mapping exception for the driver category. Map "Adj Drv Use Pct On Veh 1" to DrvUsePctOnVeh1
3. Edit the "MI Auto Rating Callout Alg" algorithm in the Auto Controller program version 2.
4. Modify Step 4 of the algorithm to use the "MI Auto Rating" callout mapping.
5. Save the algorithm and attempt to package the controller program view the error.
The issue has the following business impact:
Due to this issue, users cannot package program if callout mapping is specified.


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