Portal Collapses With Repeated Input From The User (Doc ID 2232546.1)

Last updated on FEBRUARY 21, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.1.0 and later
Oracle Utilities Framework - Version 4.3.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On : CC&B 2.5.0.1.0 version, CI - Customer Information

Portal collapses with repeated input from the user.

The portal collapses with repeated input from the user. Started out with permit search using the Permit Component Portal and the “Broadcast” button was normal size. Then cleared the permit number in the Permit ID field and added a new permit number and searched. When the permit information was returned, you can see a small portion of the bottom of the Broadcast button and row information was missing.

Cause

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