My Oracle Support Banner

Recieving Error When Attempting to Navigate to the Resource Planning Page in Instantis EnterpriseTrack (Doc ID 2232568.1)

Last updated on MARCH 24, 2019

Applies to:

Instantis EnterpriseTrack - Version 16.1.0.0 and later
Instantis EnterpriseTrack Cloud Service - Version 16.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to navigate to the Resource Planning page after setting the "Set as Default" to 'Yes' and saving the filter, and error occurs


POSSIBLE ERROR(s)
-----------------------
1. Error in Submission...
Review the errors shown below, click the button at left and try to correct the errors noted. Then submit again.

Submission failed. <br> The date range cannot exceed 100 years. Enter new date values.
Evaluating response DCT.

2. Error in Submission...Review the errors shown below, click the button at left, and try to correct the errors noted. Then submit again. Submission failed.
Total request duration of ###### milliseconds exceeds configured maximum request duration. To turn off this limit, modify the application to call "setinternaloption('request.disableTimeouts','true')". Evaluating response DCT.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Instantis
2 Attempt to navigate to the Resource Planning page
3. Error is displayed

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 Workaround:
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.