Last updated on FEBRUARY 12, 2017
Applies to:Oracle Utilities Service Order Management - Version 188.8.131.52 and later
Oracle Utilities Customer Care and Billing - Version 184.108.40.206 and later
Information in this document applies to any platform.
During FA Completion, when SOM sends a message to CCB, it only includes the Activity ID, FA ID, and Service Request Completion Action values. There is however a WorkDateTime field that does not have a value specified for it. CCB rejects the message with:
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