CCB-SOM Integration FACompletion Error: Date/Time conversion XSD_TO_OUAF error: Invalid format
(Doc ID 2232783.1)
Last updated on FEBRUARY 03, 2019
Applies to:Oracle Utilities Service Order Management - Version 18.104.22.168 and later
Oracle Utilities Customer Care and Billing - Version 22.214.171.124 and later
Information in this document applies to any platform.
During FA Completion, when SOM sends a message to CCB, it only includes the Activity ID, FA ID, and Service Request Completion Action values. There is however a WorkDateTime field that does not have a value specified for it. CCB rejects the message with:
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