CCB-SOM Integration FACompletion Error: Date/Time conversion XSD_TO_OUAF error: Invalid format
(Doc ID 2232783.1)
Last updated on AUGUST 26, 2020
Applies to:Oracle Utilities Service Order Management - Version 126.96.36.199 and later
Oracle Utilities Customer Care and Billing - Version 188.8.131.52 and later
Information in this document applies to any platform.
During FA Completion, when SOM sends a message to CCB, it only includes the Activity ID, FA ID, and Service Request Completion Action values. There is however a WorkDateTime field that does not have a value specified for it. CCB rejects the message with:
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document