When Logging Into P6Web via Citrix Using IE 11.0.19, the Aliases Point to the Wrong Database (Doc ID 2233093.1)

Last updated on MARCH 06, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.1.6.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR  

When logging into P6Web and selecting Database A, from the advanced drop-down box, the user is logged into Database B.
When choosing Database B, the user is logged into Database A.

This symptom ONLY occurs when logging into P6Web via Citrix using IE 11.0.19.

When logging into P6Web outside of Citrix (for example, as a user directly logged in to the P6 EPPM/WebLogic server), each alias connects to the correct database (i.e. when choosing Database A, the user is logged into Database A; when choosing Database B, the user is logged into Database B).



EXPECTED BEHAVIOR

When logging into P6Web via Citrix using IE 11.0.19 and choosing a database from the Advanced drop-down list, the user should be logged into the correct database.


The issue can be reproduced at will with the following steps:
1.  Attempt to login to P6Web via Citrix using IE 11.0.19.
2.  Select Database A from the Advanced drop-down list.
3.  Observe the login completes, but, connects the user to Database B.


Due to this issue, users are not being logged into the correct database when using P6Web via Citrix using IE 11.0.19.

Cause

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