Agile Is Timing Out When Trying To Save A Large Assembly Into AgileEC (Doc ID 2233108.1)

Last updated on FEBRUARY 13, 2017

Applies to:

Oracle Agile PLM MCAD Connector - Version 3.0.3 and later
Information in this document applies to any platform.

Symptoms

On MCAD connect 3.3, Pro/E Wildfire5, Agile 9.3.1.2, customer has below issue:

In caxconfig.xml:
The default timeout is 900000 mil seconds for webservices.
For file operations, it is 1800000 mil seconds.

However, if keeping these defaults, user is able to checkin large assembly file without error, but cannot load to cad this assembly(Got timeout error).

If changing the 900000 value to 1800000 for the webservice, user can now 'load to cad' without error, but failed to save the assembly into AgileEC.

Cause

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