Report File Generated In XLS Format Cannot Be Opened in Backoffice

(Doc ID 2233234.1)

Last updated on FEBRUARY 27, 2017

Applies to:

Oracle Retail Back Office - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

In oracle Retail Backoffice (ORBO) , when attempting to open reports in xls format , the following error occurs:

Steps to Reproduce :

1. Login to Back Office
2. Select Reports
3. Select Flash Sales
4. Choose xls format
5. Click save

Cause

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