Is it Possible to Customize Convergence Locked Account Error Messages

(Doc ID 2233290.1)

Last updated on FEBRUARY 15, 2017

Applies to:

Oracle Communications Convergence - Version 3.0.1 and later
Information in this document applies to any platform.


I'd like to customize some Convergence error messages.  Currently, different errors may have the same error message like a wrong password and a locked account. I would like to differentiate the two errors. Is it possible?  I can't find how to add new error message for locked account.   We just want to warn the client when his account has been locked due to failed password attempts or lock by an administrator on the Convergence home logon page. Is there a way to notify the customer on Convergence login page that his account has been blocked ?

The user is blocked as follows:


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