<back> and <next> Options are not Visible in Return Reason Code Select Screen in Handheld
Last updated on JUNE 13, 2017
Applies to:Oracle Retail Store Inventory Management - Version 13.2.7 and later
Information in this document applies to any platform.
<Next> and <back> options are not visible in reason code screen of handheld (HH).
Steps To Recreate:
- Login to SIM HH.
- Navigate to the Return Screen where the reason code selection Option is available.
- In case, If there are more than 4 reason codes available for returns , but the and options are not visible in HHT.
- With Shift+9 and Shift+7 it works , but the options are not visible.
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