Cannot Add Flexible Header Error When Searching Orders in WebClient
(Doc ID 2233392.1)
Last updated on DECEMBER 04, 2023
Applies to:
Oracle Communications Order and Service Management - Version 7.3.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
OSM 7.3.1.0.4.28
Browser Internet Explorer 11
When searching (Query) for orders with any flexible headers as the filter criteria in Webclient, the following error appears.
The operation you attempted cannot complete.
Please use the navigation buttons located above to proceed.
Message Type: Warning
Message Code: 500
Message:
null: null
Please use the navigation buttons located above to proceed.
Message Type: Warning
Message Code: 500
Message:
null: null
Note : Same error raised when calling findOrder service in OSM using the same flexible header filter.
Logs error:
Steps to replicate:
1. Connect to Webclient using the user name oms-automation .
2. Query. Search for orders with flexible headers as the filter criteria
3. The above error message appears.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |