Cannot Add Flexible Header Error When Searching Orders in WebClient
Last updated on MAY 29, 2018
Applies to:Oracle Communications Order and Service Management - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
Browser Internet Explorer 11
When searching (Query) for orders with any flexible headers as the filter criteria in Webclient, the following error appears.
Please use the navigation buttons located above to proceed.
Message Type: Warning
Message Code: 500
Note : Same error raised when calling findOrder service in OSM using the same flexible header filter.
Steps to replicate:
1. Connect to Webclient using the user name oms-automation .
2. Query. Search for orders with flexible headers as the filter criteria
3. The above error message appears.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms