In Web Client, Attaching File(s) Using Drag and Drop To 'Browse For Files' Pop Up Not Working When IE11 Is Used (Doc ID 2233410.1)

Last updated on FEBRUARY 14, 2017

Applies to:

Oracle Agile PLM Framework - Version 9.3.4.0 and later
Oracle Agile Product Collaboration - Version 9.3.4.0 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR


Customer faced issue in File Upload from Agile in IE11.
When User clicks on 'add' button from Attachments tab of an Agile Object, the 'Browse for Files' Popup is displayed
When User tries to Drag and Drop Single/Multiple files , this operation is not allowed.

For single files the file is opened and content displayed in the Pop Up Window.

For Multiple files the first file is opened or user gets options ' Open or Save'. file names are not shown in the popup.



STEPS

The issue can be reproduced at will with the following steps:
1) Login to Agile 9.3.4 Web Client using IE11.
2)Open any Item || Attachments || Add.
3)In Browser pop up,drag any file.
4)Actual Result : While dragging the file to the pop up window; file is opened and content is displayed instead of the file name is listed.

EXPECTED BEHAVIOR

Browser pop up should display the file in the selected list not the contents.

Cause

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