Collections Process Results in Pending Action Item
(Doc ID 2233766.1)
Last updated on OCTOBER 30, 2019
Applies to:Oracle Communications Billing and Revenue Management - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
Run collection process on 38K accounts, it is expected with 0 Pending action item, but it results:
1) 38K accounts with Pending Status
2) run collection process later of the day, it results 6k accounts with Pending status.
3) run collection process again, it results 311 Pending action item.
4) eventually it results 0 Pending action item ... and why the system behaves this way?
Error in pin_collections.pinlog:
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document