Agile Custom Process Extension Configuration Is Not Accessible When Using an Alias on Load Balancer

(Doc ID 2233801.1)

Last updated on DECEMBER 27, 2017

Applies to:

Oracle Agile Product Collaboration - Version 9.3.4.0 and later
Information in this document applies to any platform.

Symptoms

Custom PX is not accessible from Java Client when using an alias on load balancer

Error

java.lang.NoSuchMethodException: com.agile.px.com_agile_px_PxSession_l8vd22_HomeImpl_12130_WLStub.create()
at java.lang.Class.getMethod(Unknown Source)
at com.agile.px.PxEjbAccess.getPxSession(PxEjbAccess.java:77)
at com.agile.ipa.admin.DictionaryProxy.discoverActionNames(DictionaryProxy.java:6721)
at com.agile.ui.pcclient.pa.PAAttributePanel.addSpecialProperties(PAAttributePanel.java:944)
at com.agile.ui.pcclient.pa.PAAttributePanel.init(PAAttributePanel.java:128)
at com.agile.ui.pcclient.pa.PAAttributePanel.<init>(PAAttributePanel.java:100)
at com.agile.ui.pcclient.pa.frame.PACustomActionDetailFrame.getGeneralInfo(PACustomActionDetailFrame.java:177)
at com.agile.ui.pcclient.pa.frame.PACustomActionDetailFrame.changeTab(PACustomActionDetailFrame.java:91)
at com.agile.ui.pcclient.pa.frame.PAObjectFrame.stateChanged(PAObjectFrame.java:412)
at javax.swing.JTabbedPane.fireStateChanged(Unknown Source)
at javax.swing.JTabbedPane$ModelListener.stateChanged(Unknown Source)
at javax.swing.DefaultSingleSelectionModel.fireStateChanged(Unknown Source)
at javax.swing.DefaultSingleSelectionModel.setSelectedIndex(Unknown Source)
at javax.swing.JTabbedPane.setSelectedIndexImpl(Unknown Source)
at javax.swing.JTabbedPane.setSelectedIndex(Unknown Source)
at javax.swing.JTabbedPane.insertTab(Unknown Source)
at javax.swing.JTabbedPane.addTab(Unknown Source)
at com.agile.ui.pcclient.pa.frame.PAObjectFrame.createContent(PAObjectFrame.java:283)
at com.agile.ui.pcclient.pa.frame.PAObjectFrame.init(PAObjectFrame.java:195)
at com.agile.ui.pcclient.pa.frame.PACustomActionDetailFrame.init(PACustomActionDetailFrame.ja

 

 

Steps to Reproduce:

The issue can be reproduced at will with the following steps:

  1.  Configure Load Balancer as proxy server for Java Client and block any port communication with backend Agile Application Server
  2.  Logon Java Client, open Process Extensions
  3.  Open any one of Process Extension, Java Client shows blank page for General Info page. Error occurs in Java console

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms