Users Are Unable To Receive Task In Demantra 12.2.5.1, Only DM user Can Receive The Task (Doc ID 2233949.1)

Last updated on FEBRUARY 16, 2017

Applies to:

Oracle Demantra Demand Management - Version 12.2.5.1 and later
Information in this document applies to any platform.

Symptoms

On :  12.2.5.1 version, DM-Gen

ACTUAL BEHAVIOR  
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Users are unable to receive task in Demantra 12.2.5.1, only DM user can receive the task  

When a task is send to users they do not receive it, while DM user only receives it.
 

EXPECTED BEHAVIOR
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All users should receive tasks.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Collaborator workbench.
2. Click on 'Send ' button on any worksheet under your login-My Worksheets.
3. In newly open window of send task click on 'To' button to select the user whom you want to send the task including yourself.
4. Provide the message and Description of the task in the respective fields.
5. Click on the Send Task Button
6. Check the task in the 'My task' section under your collaborator workbench.


Cause

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