Unable to Open Files From FileSys (ISDK), Clicking on the AutoVue Icon Does Nothing

(Doc ID 2234078.1)

Last updated on FEBRUARY 15, 2017

Applies to:

Oracle AutoVue 2D Professional - Version 21.0.1 and later
Oracle AutoVue Electro-Mechanical Professional - Version 21.0.1 and later
Oracle AutoVue EDA Professional - Version 21.0.1 and later
Oracle AutoVue Office - Version 21.0.1 and later
Oracle AutoVue 3D Professional Advanced - Version 21.0.1 and later
Information in this document applies to any platform.

Symptoms

Trying to test the ISDK FileSys demo by clicking on the AutoVue icon does nothing. No files are displayed in the AutoVue window. This is only when using FireFox, it works fine when using Internet Explorer.

Steps to reproduce:

  1. Install and configure the AutoVue ISDK FileSys sample.
  2. Log in to the FileSys demo page.
  3. Navigate to a file using the left pane.
  4. Click on the AutoVue icon to set a file to display.
  5. Notice that nothing happens.

Cause

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