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NullPointerException When Assigning Crew From Viewer Using The Mouse Right Click Menu Option (Doc ID 2234131.1)

Last updated on APRIL 24, 2018

Applies to:

Oracle Utilities Network Management System - Version 2.3.0.0.0 to 2.3.0.0.0 [Release 2.3]
Oracle Utilities Network Management System - Version 1.12.0.3 to 1.12.0.3 [Release 1.12]
Oracle Network Management for Utilities - DMS - Version 2.3.0.0.0 to 2.3.0.0.0 [Release 2.3]
Oracle Network Management for Utilities - DMS - Version 1.12.0.3 to 1.12.0.3 [Release 1.12]
Information in this document applies to any platform.

Symptoms

When attempting to use a Crew's context menu in the viewer, the viewer shows a NullPointerException instead.

The issue can be reproduced at will with the following steps:
1. From Workagenda, select an event and place a crew en-route to the selected event.
2. Log out of the NMS application completely.
3. Log back into the NMS application and select the event from step 1 with crew en-route.
4. Bring up the viewer using the focus button.
5. Right-click on the truck and from the menu options displayed clicked the assign option.
6. Observe the nullpointerexception.

Cause

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