Select a Single File and Get, and the Downloaded File Is in Zip Format and All the Attachments Are Included (Doc ID 2234278.1)

Last updated on FEBRUARY 15, 2017

Applies to:

Oracle Agile PLM Framework - Version 9.3.5.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

Unable to download one file from the object with multiple attachments added.
Even the user selects one file to download, the file is downloaded as zip and the zip file contains all the files in the attachment tab.
The problem happens with particular users for particular files only, and not all the users nor all the files have this problem.

Expected Behavior

Able to download only the selected file from Agile

Steps to Reproduce

The issue can be reproduced at will with the following steps:
1. Login to Web Client, and search and open Item with attachments
2. Goto Attachment tab
3. Select DSN file, and get
4. File is downloaded as zip file
5. Extract the zip file. See all the files in the attachment tab contains in the zip file



Cause

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