Only the Company Logo Displays Within the "About" Popup Window in Instantis EnterpriseTrack (Doc ID 2234580.1)

Last updated on FEBRUARY 16, 2017

Applies to:

Instantis EnterpriseTrack - Version 17.1 and later
Instantis EnterpriseTrack Cloud Service - Version 17.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When attempting to view the version number of the Environment by clicking on the "?" drop down menu and selecting the "About ORACLE Instantis EnterpriseTrack" option only the company logo is visible

EXPECTED BEHAVIOR
-----------------------
The company logo and version numbers should both be visible within this pop up window

STEPS
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The issue can be reproduced at will with the following steps:

  1. Log into Instantis EnterpriseTrack as a User
  2. Click the "?" drop down menu and select the "About ORACLE Instantis EnterpriseTrack" option
  3. Pop up window displays within only the Company Logo visible

Changes

 

Cause

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