ITEM Settlement Failing When Branding is Enabled
(Doc ID 2234665.1)
Last updated on MARCH 21, 2019
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 7.5.0.17.0 version, Accounts Receivable (AR)
ITEM settlement opcode is failing in Patch set 17 when branding is enabled.
ERROR
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STEPS
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The issue can be reproduced at will with the following steps:
1. Create a customer account for a brand.
2. Bill the account.
3. Create a debit item dispute from testnap.
0 PIN_FLD_POID POID [0] 0.0.0.1 /item/cycle_forward 257021838109158447 0
0 PIN_FLD_AMOUNT DECIMAL [0] 3
0 PIN_FLD_CURRENCY INT [0] 840
0 PIN_FLD_PROGRAM_NAME STR [0] "Custom"
0 PIN_FLD_DESCR STR [0] "Bill Media type update SRNO:123123"
4. Call item settlement to settle the dispute.
0 PIN_FLD_POID POID [0] 0.0.0.1 /item/cycle_forward 257021838109158447 0
0 PIN_FLD_AMOUNT DECIMAL [0] 2
0 PIN_FLD_CURRENCY INT [0] 840
0 PIN_FLD_PROGRAM_NAME STR [0] "Custom"
The settlement opcode throws error in step 4.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |