P6 Web Hangs and Screen Goes Blank When Applying Filter (Doc ID 2234756.1)

Last updated on APRIL 20, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.3.5.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 8.3.5.0 to 16.2.3.0 [Release 8.3 to 16.2]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When applying a filter in the P6 Web Activities view, P6 hangs and the screen goes blank.

EXPECTED BEHAVIOR
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The Activities screen should load properly with the filter applied to the activities.

STEPS
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  1. Open P6 EPPM Web
  2. Open a Project and go to Activities
  3. Apply a filter (for example: Activities occurring within 10 days)
  4. P6 will hang, and the screen is blank

Changes

 

Cause

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