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Errors Reported after Running the IStream DM Server Database Verification Check (Doc ID 2235190.1)

Last updated on JULY 01, 2019

Applies to:

Oracle Insurance Istream - Version 6.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 6.3.0 version, IStream Document Manager

Following an upgrade from IStream 62 (LL970) TO IStream 63 SP3 (CS10),
Performed a Database Verification Check and found several type of errors:


ERROR
-----------------------
1. DAPI Error: Node ChildCount does not match the number of children
2. DTree Error: Invalid parentID indicates an orphaned node
3. DTree Error: Node ACLCount does not match DataIDs on DTreeACL


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the IStream Administration pages.
2. Click on the Database Administration link.
3, Select the 'Verify Content Server Database' link.
4. Click the Perform Diagnostic button to display the initial Content Server Database Verification Report page.



Cause

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In this Document
Symptoms
Cause
Solution


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