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Unable to Save Invoice in Edit Mode When Invoice Was Created From Group Entry Screen (Doc ID 2235406.1)

Last updated on APRIL 02, 2017

Applies to:

Oracle Retail Invoice Matching - Version 15.0.1 and later
Information in this document applies to any platform.

Symptoms

When invoices is created from Group Entry Screen, Unable to open it and save. Got the error of amount tolerance from header to total details. Even when the header total is the same as items totals.

ERROR
-----------------------
Error: Total merchandise amount on the header screen does not match the totals of extended costs on the document detail screen.
The merchandise amount on the header screen does not match the totals of extended costs on the document detail screen.


Steps to Reproduce :

   1. Create an Invoice using Group Entry Screen.
   2. Click save and close and search the Invoice.
   3. Open the Invoice and try to save it.
   4. The Invoice doesn't have items.
       Noticed that system is throwing the error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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