Send Request Button On Sync Requests In Error Still Enabled After Pressing It Once (Doc ID 2235439.1)

Last updated on FEBRUARY 21, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Goal

Send Request button on Sync Requests in Error still enabled after pressing it once.

why the Send Request button on Sync Requests that encountered an Error still shows and enabled to be pressed by the user even after pressing it once that transitioned it to "Awaiting Acknowledgement" status?

Solution

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