Payment Event UI: This Payment Event Qualifies For Batch Processing. No Valid Batch Code Available (Doc ID 2235887.1)

Last updated on FEBRUARY 21, 2017

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  2.4.0.0.0 version, PY - Payment

When attempting to distribute the payment event , the bellow error occurs.

Payment Event UI throws error when clicked on Distribute button.  Total Bill segment count is 1337 under this bill.
Feature Configuration value is set to 100  and batch code mentioned in feature configuration is C1-PAYBT.

Result of the SQL :  SELECT BC.* FROM CISADM.CI_BATCH_CTRL BC WHERE BC.PROGRAM_NAME = 'CIPPPAYB':

   C1-PAYB2
   C1-PAYB3
   C1-PAYB4
   C1-PAYB5
   C1-PAYBT

Result of SQL: SELECT BC.BATCH_CD FROM CISADM.CI_BATCH_CTRL BC WHERE BC.BATCH_CD = 'C1-PAYB5'
  AND BC.PROGRAM_NAME = 'CIPPPAYB' AND (SELECT COUNT(1) FROM CISADM.CI_BATCH_JOB J WHERE J.BATCH_CD = 'C1-PAYB5'
   AND J.BATCH_JOB_STAT_FLG IN ('ST','PD') ) = 0

Result = no row.

This is  trying to submit C1-PAYB5 instead of C1-PAYBT and it is not submitting the batch when batch control is available in application.

ERROR
-----------------------
Payment Event UI: This Payment Event qualifies for batch processing. No valid batch code available for payment batch job submission .
If you need support please supply the following info into the system support :
Message number : 11,15190



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a bill which has 10 bill segments. Freeze and complete this bill.
2. Change the feature configuration value "C1_PAYBYBTCH"  to 5.
3. Create a payment event along with a payment on base payment event screen.
4. Click on Distribute button.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot proceed with the process .

Cause

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