Fee Schedule IP: Overlapping Fee Schedule Lines are Created with Multiple Requests (Doc ID 2235972.1)

Last updated on FEBRUARY 21, 2017

Applies to:

Oracle Health Insurance Claims Adjudication - Version 2.15.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  2.16.1.0.2 version, Integration Points
 

When processing a fee schedule request (for same fee schedule code) one after another using fee schedule IP, there are multiple fee schedule lines getting added with open end date.
This is occurring in an acceptance environment, version 2.16.1.0.2.

The previous fee schedule line should be end dated and new fee schedule line should be created, but the previous fee schedule line is not end dated and new fee schedule line is getting created.
As a workaroud HPHC could go back to delete the Fee Schedules, but that is time consuming.

The expected behavior is the previous fee schedule line should be end dated and new fee schedule line should be created.

The impact is that the user is getting incorrect Fee Schedules opened.

Changes

 

Cause

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