25546261 Unable To Submit "Refresh Collection Snapshots" (Doc ID 2236003.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Advanced Supply Chain Planning - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms




PROBLEM
-------------
Client is unable to submit "Refresh Collection Snapshots". As soon as they click the submit button, they get a popup error message.

APP-FND-01564: ORACLE error -6508 in SUMBIT: others

Cause: SUBMIT: others failed due to ORA-06508: PL/SQL: could not find program unit being called.

The SQL statement being executed at the time of the error was: &SQLSTMT and was executed from &ERRFILE.

This error occurred after they applied RPC 5 patch set.

STEPS
--------
Launch Refresh Collection Snapshots.


BUSINESS IMPACT
----------------------
Unable to run refresh snapshots.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms