Receiving 'Error Retrieving Search Data for SubTypes 258' Message during an IStream DM Server Upgrade (Doc ID 2236035.1)

Last updated on FEBRUARY 24, 2017

Applies to:

Oracle Insurance Istream - Version 6.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 6.3.0 version, IStream Document Manager

During an upgrade from LL 971 -> CS10, the following messages are reported:

+
ERROR
-----------------------
Upgrading Search Managers
There were errors upgrading the Search Managers. Please check the thread logs for more details and contact OpenText Customer Support.
Unable to retrieve Region Map information for this node: 7403262
Rewriting search result layouts
Removing Themes configuration data
Upgrading search object display options. This may take minutes depending on the number of affected objects in the database.
The following objects could not be updated. Please check the thread logs for more details and contact OpenText Customer Support.
Error retrieving search data for DataID 7403263 (subtype 258): Error retrieving version values of 'Enterprise'.



Cause

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