After Upgrade, Admin Client Service Fails to Start Receiving Error, "Failed creating java C:\PROGRA~1\Java\JDK17~1.0_1\jre\bin\server\jvm.dll" (Doc ID 2236510.1)

Last updated on FEBRUARY 23, 2017

Applies to:

Oracle Agile Engineering Data Management - Version 6.2.0.0 and later
Information in this document applies to any platform.

Symptoms

While attempting to upgrade to the latest version of Agile e6.2.0.0, the (AgilePLM_AdminClient) service will not start.   Instead the following errors are seen:

ERROR
-----------------------
Event ID 7024 — Service Stop Operations

[2017-02-20 15:27:22] [info] [ 88] Commons Daemon procrun (1.0.15.0 32-bit) started
[2017-02-20 15:27:22] [info] [ 88] Running 'AgilePLM_AdminClient' Service...
[2017-02-20 15:27:22] [info] [ 3824] Starting service...
[2017-02-20 15:27:23] [error] [ 3824] %1 není platná aplikace typu Win32.
[2017-02-20 15:27:23] [error] [ 3824] Failed creating java C:\PROGRA~1\Java\JDK17~1.0_1\jre\bin\server\jvm.dll
[2017-02-20 15:27:23] [error] [ 3824] %1 není platná aplikace typu Win32.
[2017-02-20 15:27:23] [error] [ 3824] ServiceStart returned 1
[2017-02-20 15:27:23] [error] [ 3824] %1 není platná aplikace typu Win32.
[2017-02-20 15:27:23] [info] [ 88] Run service finished.
[2017-02-20 15:27:23] [info] [ 88] Commons Daemon procrun finished
[2017-02-20 15:41:07] [info] [ 4216] Commons Daemon procrun (1.0.15.0 32-bit) started
[2017-02-20 15:41:07] [info] [ 4216] Running 'AgilePLM_AdminClient' Service...
[2017-02-20 15:41:07] [info] [ 3148] Starting service...
[2017-02-20 15:41:07] [error] [ 3148] %1 není platná aplikace typu Win32.
[2017-02-20 15:41:07] [error] [ 3148] Failed creating java C:\PROGRA~1\Java\JDK17~1.0_1\jre\bin\server\jvm.dll
[2017-02-20 15:41:07] [error] [ 3148] %1 není platná aplikace typu Win32.
[2017-02-20 15:41:07] [error] [ 3148] ServiceStart returned 1
[2017-02-20 15:41:07] [error] [ 3148] %1 není platná aplikace typu Win32.
[2017-02-20 15:41:07] [info] [ 4216] Run service finished.
[2017-02-20 15:41:07] [info] [ 4216] Commons Daemon procrun finished



Changes

 

Cause

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