Why Are Emails Addressed to enterprisetrack_devtest_us_grp+oracleinstantis@oracle.com Being Received? (Doc ID 2236525.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 15.2.6.0 and later
Instantis EnterpriseTrack - Version 15.2.6.0 and later
Information in this document applies to any platform.

Symptoms

Emails addressed to enterprisetrack_devtest_us_grp+oracleinstantis@oracle.com with Subject: "Undeliverable: ERROR in oracleinstantis CRON job!" are being delivered to the instantis@<company>.com Email.

The message contains the following:

Delivery has failed to these recipients or groups:
enterprisetrack_devtest_us_grp+oracleinstantis@oracle.com
The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.

The following organization rejected your message: aserp2020.oracle.com.

Diagnostic information for administrators:
Generating server: ac-smtp.oracleindustry.com
enterprisetrack_devtest_us_grp+oracleinstantis@oracle.com
aserp2020.oracle.com #<aserp2020.oracle.com #5.1.1 smtp; 550 5.1.1 Unknown recipient address.> #SMTP#

Cause

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