Incorrect Rating for Data Sessions Which are Started Same Day But Before Plan Change to Shared Plan
Last updated on APRIL 04, 2017
Applies to:Oracle Communications Billing and Revenue Management - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
On : 22.214.171.124.0 version, Rating
In Production, customer found incorrect rating when there is data session started on the same day but before the plan change from non- shared plan to shared plan.
During stop accounting of session, BRM considers new shared plan usage product though data session started before plan change but does not use shared discount (customer believes it is due to /ordered_balgrp validity is after data session, hence shared discount is not considered) causing this incorrect charge . Ideally customer expects this particular data session to rate with old usage product from non-shared plan as session started prior to plan change.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms