My Oracle Support Banner

Suspense Payment Allocation to An Account Failed (Doc ID 2236662.1)

Last updated on MARCH 17, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.5.0]
Information in this document applies to any platform.


On : version, Customer Care

1. Create a suspended payment and assign a role to it
2. Assign the above created suspended payment to a cash.apps user
3. Allocate the above suspended payment to an account

The message box popup: The system is unable to complete the task. Contact your supervisor.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.