Suspense Payment Allocation to An Account Failed (Doc ID 2236662.1)

Last updated on MARCH 17, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.15.0 to 7.5.0.17.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

On : 7.5.0.15.0 version, Customer Care

Steps:
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1. Create a suspended payment and assign a role to it
2. Assign the above created suspended payment to a cash.apps user
3. Allocate the above suspended payment to an account


ERROR
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The message box popup: The system is unable to complete the task. Contact your supervisor.



Changes

 

Cause

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