Recently Created Activity Widget Does Not Work With Case Level Activities (Doc ID 2236927.1)

Last updated on FEBRUARY 23, 2017

Applies to:

Oracle Insurance Policy Administration J2EE - Version 10.2.0.26 and later
Information in this document applies to any platform.

Symptoms

On : 10.2.0.26 version, General

ACTUAL BEHAVIOR
---------------
Recently Created Activity Widget does not work with case level activities Once a user logs into the System and tries to access a case level activity from the widget the system crashes with an "Array index out of range: 0" exception which causes them to have to restart their browser. To test this try and access any case level activity from the recently created activity widget and the system will crash.

EXPECTED BEHAVIOR
-----------------------
Clicking on the recently created activity should load correctly.

STEPS
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The issue can be reproduced at will with the following steps:
1. Log in to the OIPA system
2. In the Recently Created Activities widget.
3. Click on a Case level Activity.
4. Receive Error Array index out of range: 0

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use full functionality of widget system.

Cause

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