Error During Billing after Group Sharing Profile Termination (Doc ID 2237043.1)

Last updated on MARCH 11, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.7.0 version, Subscription Management

In some cases, after terminate /group/sharing/profile and associated /profile, user is getting "deleted GSP is invalid" error during next billing.

Standard procedure of deleting GSP is invoking:
1. PCM_OP_SUBSCRIPTION_SHARING_GROUP_DELETE
2. PCM_OP_CUST_DELETE_PROFILE

ERROR
-----------------------


STEPS
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The issue can be reproduced at will with the following steps:
1. Creating Billing Account (with Billing day of month 25) on 08.01.2016
2. Create subscription under given billing account on 08.01.2016
3. Purchase any product for this account (custom solution for "TARIFF" - in this case it's dummy product with 0 charges to make it easier) on 08.01.2016
4. Create GSP on 08.10.2016
5. Purchase Cycle forward product on 08.10.2016 with end date set to 08.11.2016 (in our case it has 0 EUR charge)
6. Terminate the GSP on 08.22.2016
7. Run billling on 08.25.2016 -> error "deleted GSP is not valid occurs"

If set END_DATE of product to a date AFTER termination (so between 08.22 -> 08.25), it does not throw an error.

BUSINESS IMPACT
-----------------------
Due to this issue, users cannot run billing for some accounts

Changes

 

Cause

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