Validation of PPC Hangs (Doc ID 2237069.1)

Last updated on FEBRUARY 23, 2017

Applies to:

Oracle Health Insurance Claims Adjudication - Version 2.16.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  2.16.1.0.0 version, User Interface

ACTUAL BEHAVIOR  
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Validation of PPC hangs  

In DEV environment PPC's cannot be validated, while it worked before. AQ was not running, so retested again with AQ running, the problem remained. Bounced the database as directed by Development but that did not solve the problem either.

The problem occurs when validating a PPC. The systems indicates as expected that the PPC cannot be updated during the validation but never validates the PPC and does not give any message.

Changes

 

Cause

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