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Credit Adjustment Failed In Billing Care when the Amount is More than $999.00 (Doc ID 2237105.1)

Last updated on MARCH 20, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.15.0 and later
Information in this document applies to any platform.

Symptoms

On :  7.5.0.15.0 version, Billing Care version <Patch 25335562>, Accounts Receivable (AR)

Credit adjustment failed when the amount is more than $999.00.  

STEPS
-----------------------
1.       Create an account
2.       Make a due more than 1,000$
3.       Make a credit adjustment more than 999$

Note : It is working fine if the credit adjustment amount is less than or equals to 999.
 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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