Work Agenda Calls Column Shows 0 Calls For All Events

(Doc ID 2237167.1)

Last updated on APRIL 24, 2018

Applies to:

Oracle Network Management for Utilities - DMS - Version to [Release 1.12]
Oracle Utilities Network Management System - Version to [Release 1.12]
Information in this document applies to any platform.


The Call Count field in Work Agenda is showing 0 for all events.

Trouble Summary's Call page is not listing any calls for any events.


 There were recent changes made to the customers $NMS_CONFIG/sql/*_srs_trouble_codes.sql file and new entries for the CALL_QUALITY table were added.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms