Accounts Been Set to Inactive on Their Billing DOM in Customer Center Still Got Bill Forward

(Doc ID 2237212.1)

Last updated on MARCH 27, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Goal

On : 7.5.0.0.0 version, Core Billing

When setting an account to go inactive on the billing DOM, a bill was still generated for the billing forward in a month where the account is supposed to be inactive.
The result is that a bill with the same amount in credit will be in progress for the next month.
 

Solution

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