Calculation Rule Cannot Find SP Characteristic For SA With Multiple SPs (Doc ID 2237492.1)

Last updated on FEBRUARY 27, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 to 2.5.0.2.0 [Release 2.5]
Information in this document applies to any platform.

Symptoms

If a Service Agreement has multiple Service Points where one of the Service Points has a characteristic that is used by the rate for billing, the rate engine issues the error "SPs of SA %1 do not have the characteristic for type %2 effective as of bill segment start date %3".

Cause

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