Getting Error When trying to View a File Using AutoVue: "com.cimmetry.core.VueRemoteException: No Available DocServer"
(Doc ID 2238043.1)
Last updated on MAY 01, 2024
Applies to:
Oracle Autovue for Agile Product Lifecycle Management - Version 21.0.2 and laterOracle AutoVue Electro-Mechanical Professional - Version 21.0.2 and later
Oracle AutoVue EDA Professional - Version 21.0.2 and later
Oracle AutoVue 2D Professional - Version 21.0.2 and later
Oracle AutoVue Office - Version 21.0.2 and later
Information in this document applies to any platform.
Symptoms
When using AutoVue and trying to view a file the following error is seen in the AutoVue server log (located in the "<AutoVue install dir>\bin\Logs"):
com.cimmetry.core.VueRemoteException: No available DocServer
Steps to reproduce:
- Launch AutoVue client.
- Open a file using AutoVue.
- Notice the error.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| AutoVue server specification |
| Enable the write permission on the temporary folder of the AutoVue installation. |
| Running the AutoVue server as a service |
| References |