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Getting Error When trying to View a File Using AutoVue: "com.cimmetry.core.VueRemoteException: No Available DocServer" (Doc ID 2238043.1)

Last updated on OCTOBER 28, 2022

Applies to:

Oracle Autovue for Agile Product Lifecycle Management - Version 21.0.2 and later
Oracle AutoVue Electro-Mechanical Professional - Version 21.0.2 and later
Oracle AutoVue EDA Professional - Version 21.0.2 and later
Oracle AutoVue 2D Professional - Version 21.0.2 and later
Oracle AutoVue Office - Version 21.0.2 and later
Information in this document applies to any platform.

Symptoms

When using AutoVue and trying to view a file the following error is seen in the AutoVue server log (located in the "<AutoVue install dir>\bin\Logs"):

com.cimmetry.core.VueRemoteException: No available DocServer

Steps to reproduce:

  1. Launch AutoVue client.
  2. Open a file using AutoVue.
  3. Notice the error.

Cause

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In this Document
Symptoms
Cause
Solution
 AutoVue server specification
 Enable the write permission on the temporary folder of the AutoVue installation.
 Running the AutoVue server as a service
References


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