Receiving 'This Page Can't Be Displayed' Message When Performing Web Generation (Doc ID 2238328.1)

Last updated on MARCH 01, 2017

Applies to:

Oracle Insurance Istream - Version 6.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 6.3.0 version, IStream Document Manager

When remotes users are attempting to generate an IStream Document from the web browser via the Assembly Server,
the following error occurs.


ERROR
-----------------------
Shows a 'This Page Can't be Displayed" Message in the Browser when Performing Web Generation


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Confirm that CS10 services are running.
2. User launch web browser(IE11) from desktop and login to IStream DM Server(CS10)
3. Attempt to generate an IStream document.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms