Agile Content Service (ACS) Destination Is Not Working for FTP Protocol (Doc ID 2238521.1)

Last updated on FEBRUARY 27, 2017

Applies to:

Oracle Agile PLM Framework - Version 9.3.3.0 and later
Information in this document applies to any platform.

Symptoms

ACS FTP protocol is failing during Test Destination with below error

Error

Could not upload the file to specified Destination

Fact

- When manually accessing to FTP server from the Agile Application Server machine with the same username/password, the file can be uploaded successfully
- FTP server uses active mode


Steps to Reproduce

  1. Login to Java Client as admin user
  2. Goto Admin tab, Settings > System Settings > Agile Contents Service > Destination
  3. Create Destination with below settings:
    Protocol: FTP
    ftp://ftpserver.domain.com
  4. Set username and password
  5. Click Test Destination

 

Cause

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